CN
Charlton N

1 reviews | Active since Oct 2016

25 Oct 2016, 13:38

HARRASSED BY MBD LEGAL COLLECTIONS

<p>I have been harrased by the MBD LEGAL COLLECTIONS for the past couple of months. I have never had a VIRGIN ACTIVE Account and when they call I told them that and I even contacted virgin active who told me they have no record of me having an account and I was advised by the mbd consultant to send an affidavit declaring that and they will sort it out. To date I am still receiving emails and harrasing calls.</p>

0
Replies (3)
MBD
MBD's reply25 Oct 2016, 15:00
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MBD Legal Collections (Pty) Ltd

MBD
MBD's reply31 Oct 2016, 09:18
Official

Dear Sir/Madam

With reference to your query logged on the 25 October 2016.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

The matter has been addressed and resolved amicably.

Kind regards

COMPLAINTS OFFICER

MBD Legal Collections (Pty) Ltd

CN
Charlton N's update02 Nov 2016, 08:32
Reviewer Update

Dear Sir/Madam

Thank you for from prompt feedback.
Yes I have received received feedback privately and have responded to it and I await for the follow up.

Many thanks
Charlton