AN
Anton N

1 reviews | Active since Sept 2012

17 Jul 2015, 15:50

Harrassed

A while ago I got an SMS from MBD re an account hat had been handed over, i immediately called them to find the details. I asked the representative for a copy of the account so that a could verify that it was legit. I waited a while, phoning a few times to get an update on the account. Three months later I get the account, which now had additional collections fees added to it. I immediately verified the account as genuine and paid the account, but back dated the collect fees to the original amount. I do not think that is is fair to hold me responsible for their slowness.<br> <br> A year later and I am still being harassed for the outstanding collection fees, despite explqing my situation to at least half a dozen of their staff, including a few managers.<br> <br> How do I get this to stop, and paying the fees is not an option <div><br></div><div><em>(Supplier name changed from Nds Credit Management to MBD Attorneys by Hellopeter.com)</em></div>

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Replies (1)
MBD
MBD's reply20 Jul 2015, 14:10
Official
Hello Anton1966,

Dear Anton1966

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA INC

Best regards,