1 reviews | Active since Oct 2024
HARRASMENT OF A COMPANY
MBD keeps contacting our business to enquire about people. Most of the people they are requireing about does not work for the company. I receive between 5 - 8 calls per day from MBD per day almost every day for the last few weeks. I keep telling MBD consultants working in a call centre to stop harrassing our company and remove our name from there databases, but still it continues. Not to mention howe rude and unprofessional these people in the call centres are.
THIS HAS TO STOP IMMEDIATELY!!!!
MBD should have there clients contact details to make contact with them. It seems they are despirate. They phone anybody to add more charges to the accounts. People should start asking for the numbers MBD contact to try and get in touch with them as they are more *****ulant than any other debt collecting company it seems
This is the last time I am requesting this to stop. If We receive another call from MBD again requesting to speak to people that does not work at our company, WE WILL TAKE THIS FURTHER AS HARRASMENT!!
We acknowledge your query raised kindly furnish us with additional information in order for us to establish how to best assist you.
Kind Regards,
Complaints Officer
MBD
We acknowledge your query raised kindly furnish us with additional information in order for us to establish how to best assist you.
Kind Regards,
Complaints Officer
MBD
What additional informtion are you requesting? I am not a client of yours however your call centre staff keeps phoning us as a business to speak to various people. Most of the people they are phoning for has never worked for the company, nto to mention there rude and unprofessional manor in conducting business.
Our company policy also states that NO PERSONAL CALLS IS ACCEPTED DURING WORKING HOURS, if your call centre would have phoned regarding an current employee, they will not be permitted to receive the call either. IF they do receive private and personal calls during office hours, they stand the chance of loosing their jobs as it is company policy.
Hope this clarifies the matter and we as a company will not receive calls from MBD any longer.
What additional informtion are you requesting? I am not a client of yours however your call centre staff keeps phoning us as a business to speak to various people. Most of the people they are phoning for has never worked for the company, nto to mention there rude and unprofessional manor in conducting business.
Our company policy also states that NO PERSONAL CALLS IS ACCEPTED DURING WORKING HOURS, if your call centre would have phoned regarding an current employee, they will not be permitted to receive the call either. IF they do receive private and personal calls during office hours, they stand the chance of loosing their jobs as it is company policy.
Hope this clarifies the matter and we as a company will not receive calls from MBD any longer.
Kindly be advised that we are in a process of removing the numbers provided from our database and we will revert to you.
Kind Regards,
Complaints Officer
MBD
Kindly be advised that we are in a process of removing the numbers provided from our database and we will revert to you.
Kind Regards,
Complaints Officer
MBD
We truelly hope this will bring an end on the harrasment of our company and your unprofessional and rude staff members.
I would suggest clients request the call history from MBD to ensure the charges they are being billed for (over an above there current debt they are battling to settle) are infact the correct details as we have been receiving numerous calls daily for people that has never or has worked for the company years ago. We keep informing the person phoning from MBD to stop phoning us as the people they want to speak to does no work for the company, but they just keep phoning, some weeks even more. All these charges is being added the the debtors account. This is *****ulant procedures of MBD doing this to people battling already. Very Sad
We truelly hope this will bring an end on the harrasment of our company and your unprofessional and rude staff members.
I would suggest clients request the call history from MBD to ensure the charges they are being billed for (over an above there current debt they are battling to settle) are infact the correct details as we have been receiving numerous calls daily for people that has never or has worked for the company years ago. We keep informing the person phoning from MBD to stop phoning us as the people they want to speak to does no work for the company, but they just keep phoning, some weeks even more. All these charges is being added the the debtors account. This is *****ulant procedures of MBD doing this to people battling already. Very Sad