1 reviews | Active since Oct 2016

31 Jan 2017, 10:18

Harrasment and rude consultants

<p>I keep receiving the following message from "MBD Inc (aka Munnik Basson Dagama Inc).</p> <p> "You are urgently requested to pay R94.95 on your EDGARS acc ********** ********** 04085 by this weekend. Call MBD INC. on (011) ********** for further payments."</p> <p> </p> <p>Today has been the 3rd or 4th time that I called them requesting that my number be removed from their system!</p> <p> </p> <p>Today again, the first consultant (male) just dropped the phone after I asked him how old the account was and when last payment was made on the account.</p> <p> </p> <p>After calling again I spoke to a lady that was just as rude as the first consultant. I tuen requested to speak to a supervisor and after holding on the line for about 5 minutes (listening to her explaining and laughing to "someone") she then informed me that the supervisor is not available.</p> <p> </p> <p>She then asked me to call back later. I promptly refused and told her that they were harrasing me for prescribed debt she then also just dropped the call in my ear.</p> <p> </p> <p>This is one bad, greedy and very rude company to deal with and no success in getting my query resolved!</p>

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Replies (2)
MBD
MBD's reply01 Feb 2017, 13:24
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC

MBD
MBD's reply02 Feb 2017, 11:05
Official

Dear Sir/Madam

With reference to your query logged on the 31 January 2017.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

The matter has been addressed and resolved amicably.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC