DD
Donata D

1 reviews | Active since May 2017

20 Mar 2018, 09:40

Harrasment

Good day.

I have now gotten to the point where I am going to lay charges against your company. Your harrasment is on another level. Its actually disgusting. I as a cosumer have rights. Im just not sure of your consultants are aware of this??? I get phone calls daily even after 7pm???? Is this the correct process?? Even SMS??? Guys come on?? I opened a truworths account over 10 years agao??? Its not even listen on Trasunion?? It is listed nowhere?? Isnt this *******???? Now the joke is, every time I speak to a consultant and explain this to them. They either hang the phone up or they become rude and start threatening me??? Today again I had someone contacting me and I told them that I will lay harrasment charges agains them. And again she hanged up on me. Im sure your calls are recorded. I would love you to go and listen to all the calls. Also look at all the Hello Peter complaints you guys get on a daily basis. Your company should be investigated. I will definetely be taking this further. I have many connections in the law industry and they can have a look into you guys. So my undertanding s. If I tell you to stop calling me. I will not be paying for an account that took place over 10 years ago. Thruworths hasnt even made contact with me for how many years. Than some dumb ass debt collectors try to collect money so they can make some money. SO I am teliing you now. Leave me alone, I am not paying for anything.

0
Replies (1)
MBD
MBD's reply20 Mar 2018, 09:59
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MBD Legal Collections (Pty) Ltd

Best regards,