YS
Yolanda S

1 reviews | Active since Oct 2009

18 Aug 2022, 21:15

Harrasing wrong people. Refuse to update cell no.

I have asked and pleaded many many times to please remove my cell number from your system but the more I ask the more you phone. I mean seriously...9 times in one day is ridiculous. I am NOT Sarah Mobe and its got too the point where this is harassment. I will be laying a complaint at the police station as with true caller and I meetings I get MBD debt collecting popping up on my true caller when I dont even have an absa or woolies or mtn account. I REFUSE to follow YOUR verification process where I have to give you all MY detail to process on your system just so that YOU can get a Cell number right. Surely when you are handed these debts you verify the debtors details befoe harassing them. Perhaps you need to check on your data capturers abality in typing details instead if ignoring peoples plea.

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Replies (1)
MBD
MBD's reply19 Aug 2022, 08:17
Official
Dear Ms Struckmeyer

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD