EB
Ella B

1 reviews | Active since Oct 2018

01 Oct 2018, 13:16

Harassment Spam

I am a student with absolutely NO accounts or credit cards, yet I get constant harassment from MBD telling me that legal action will be taken if I do not settle my (non-existent) debt - TV licence (which I do not have as I live with my parents), MTN account (which I do not have as I have never had an account/contract with MTN) and a Standard Bank Credit Card (which I DO NOT HAVE as I do not nor have I ever banked with Standard Bank).

I refuse to provide MDB with any personal information and they never address me by name, which leads me to believe that they acquired my number via a bought database and simply send out harassment spam via SMS and phone calls. I AM LIVID and sincerely hope they shut down and are forced to liquidate someday soon. I have never hated a company (if you can call them that - completely *********, unprofessional, and downright appalling) as much as I hate MBD.

REMOVE my number from your databases or YOU can expect legal action to be taken.

0
Replies (3)
MBD
MBD's reply01 Oct 2018, 14:44
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC

Best regards,

MBD
MBD's reply07 Nov 2018, 08:35
Official
Dear Sir/Madam
 With reference to your query logged on the 01 October 2018.
 In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.   Kind regards COMPLAINTS OFFICER MUNNIK BASSON DAGAMA INC 

Best regards,

EB
Ella B's update11 Jun 2020, 14:58
Reviewer Update
Thank you for taking action and acknowledging my complaint. I no longer receive the messages/spam/phone calls.