TS
Timothy S

1 reviews | Active since Jul 2011

13 Mar 2015, 12:32

HARASSMENT ON PRESRIBED DEPT

In February 2014 I was contacted by DMC regarding a Standard Bank credit card... which to my knowledge was considered prescribed debt... this was an account from 2007. After conversation with the manager Luzuko Noveve (awesome guy), I was forwarded a letter from DMC informing me that they have withdrawn their claim.<br> <br> In August, MBD started contacting regarding the same account... I forwarded then the letter I received from DMC to which I received no reply. Assuming this was now resolved, I didn't continue to pursue the matter.<br> <br> Today 13/03/2015 I was contacted again by a female call centre agent from MBD telling me that the issue is not resolved and I am still liable for this account. I later received an email from [Email Removed] offering an instalment plan or a settlement amount.<br> <br> These companies need to stop taking advantage of perplex who do not know their rights.<br> <br> Trying to claim money from people who have had no physical dealing with you is insane. <br> <br> For anyone who is not aware of prescribed debt, please follow this link: [URL Removed]

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Replies (1)
MBD
MBD's reply13 Mar 2015, 15:23
Official
Hello Someone123,

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA INC