RL
Renata L

1 reviews | Active since Oct 2017

19 Oct 2017, 12:31

Harassment/ Ignorance/ lack of information

They keep calling me after i have explained to 100 consultants already that i have payed my account and i have send the POP to Tebogo, and to their customer care dep. They clearly don't put notes on their system and if they do then they simply can't read, because they keep calling me and i have to explain myself 1000 times to 1000 different people. The call centre agents must learn how to read.

0
Replies (1)
MBD
MBD's reply19 Oct 2017, 13:26
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC