NM
Nomfundo M

1 reviews | Active since Jul 2020

16 Nov 2020, 18:49

Harassment!! Harassment::

Harassment every single month with phone calls and SMSes. I always receive communication from MBD consultants that I am failing to make payments for my NSFAS account yet when I send them the proof of payments I’m always told that NSFAS hasn’t sent them updates.

I am tired of the harassment received from MBD on a monthly basis.

They treat people like ********* yet it’s their systems that are not working.

I don’t even understand why I’m still paying this account because it makes no difference.

0
Replies (1)
MBD
MBD's reply17 Nov 2020, 10:05
Official
Dear Sir/Madam
 We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.  Kind regards COMPLAINTS OFFICER MBD Credit Solutions (Pty) Ltd. 

Best regards,