RJ
Ruth J

1 reviews | Active since Sept 2016

06 Sept 2016, 14:27

Harassment from MBD Attorneys

<p>We me and my husband recieved our first sms's on the 31 August 2016. after trying to phone the nuber provide for two days, i went on the website to see if there is another number that i can phone. after getting hold of them they said the number that I should phone does not exist, and that it seems they are looking for us inconnection with a Telkom account.(which we don't have). On the 02 September 2016 I made numerous calls to them to get assistance in the matter after recieving anouther sms. I explained to the call centre agent that we are under debt review and that they should talk to Debt Busters in this regard. After stopping two payments and reversing them back to me. Debed orders we put through with out our concent. I send throug an email with all the relevant information with our court order and all the contact information for Debt Busters. To date we have not heard from them at all. And still the sms's come with no stop to it. Ref numbers are ********** ********** 23 and ********** ********** 15 </p>

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Replies (3)
MBD
MBD's reply06 Sept 2016, 15:40
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC

MBD
MBD's reply26 Sept 2016, 10:55
Official

Dear Sir/Madam

With reference to your query logged on the 06 September 2016.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

The matter has been addressed and resolved amicably.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC

MBD
MBD's reply11 Oct 2016, 12:01
Official

Dear Sir/Madam

With reference to your query logged on the 06 September 2016.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

The matter has been addressed and resolved amicably.

Kind regards

COMPLAINTS OFFICER

MBD Legal Collections (Pty) Ltd