1 reviews | Active since Jan 2016
Harassment for refusing allow debit order for payment and unfair charges to raise debt.
I am not happy how MDB Inc. deal with me as a debtor. They constantly call me every day more than twice a day and I have to repeat the same thing over to your representatives. I have requested that they update your systems so that it notifies the call centre staff who has been called to avoid being called more than 3 to 5 times a day. I am harassed by MBD Inc business even though I pay on time without fail.
Secondly. Why am I being charged differently every month and you are raising sales by having different line items to increase your revenue . I pay and you charge me for paying ( Bank charge) 2. Collection fee;3. Telephone out ( Unnecessary and irrelevant. did not request to be reminded of paying and congratulating me on payments only to find out you are charging me for this useless call;4 Interest month end fee ( What is this for) so basically from what I pay MBD Inc. takes 40% to themselves .
Spoken to one of their staff and requested that I be copied when they escalate the issue with Percy (Supervisor).
Today I am being called twice again and spoke to Asavela and Mary if I remember that can they please send me a copy of their policy that says if I do not consent to have my account being debited every month I am subjected to calls every day and every month. I am still waiting.
Why am I incurring interest on my account with the purpose of trying to finish it of. Is this not ******* according to National Credit Regulations Act?
I feel that the business is raising sales instead of assisting its clients to settle accounts. double taxing- one from the initial creditor and now from the attorneys business.
********* business operations.
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
