EH
Emily H

1 reviews | Active since Aug 2026

26 Aug 2026, 17:27

Harassment for debt that isn’t mine & straight up ignoring POPIA

I have never before had the utter displeasure of being harassed to this extent by an organisation (if they can call themselves that). They call me multiple times daily trying to collect debt that is not mine. Their agents don’t even ask to speak to me when they call me, they ask to speak to someone else. Heaven alone knows where they got my number. When I try to explain that I am not the person they are trying to get hold of, they put the phone down in my ear. I have asked before that my contact number be removed from their database which obviously fell on deaf ears.

I have now sent a formal cease and desist. Next step is to report them to the South African Information Regulator and Council for Debt Collectors.

0
Replies (2)
MBD
MBD's reply27 Aug 2026, 09:34
Official
Good day Emily H

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD
EH
Emily H's update19 Sept 2026, 10:36
Reviewer Update
NOT RESOLVED! I have not received any feedback as per MBD’s comments on my post. The calls stopped for a while but have started again.