1 reviews | Active since Aug 2020
Harassment
I pay my MBD account every single month on time, yet I get phone calls from them every day from the 20th of each month!!! Every single day, sometimes twice in one day!!! I answer my phone each and every time, but they have now phoned on my work number twice in one week!! I have asked them to never phone me there, yet they don't care! The agents are rude and don't understand the frustration that I get to when I have to speak to them every day, sometimes twice a day!
I don't understand why the harassment i undergo every month and I pay them on time every month! Please explain the logic, don't you want me to pay, seeing as you need to irritate me each month, so I don't feel like paying you???
You can never speak to a manager, seems there are none, to request them to not phone me EVERY DAY!
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer MBD
