KV
Karen V

1 reviews | Active since Nov 2010

14 Nov 2023, 08:20

Harassment

This organization calls everyday...multipletimesa day..7 days a week and from 7am ...despite the fact that it's an error on the part of their client...its nothing short of harassment

0
Replies (2)
MBD
MBD's reply14 Nov 2023, 10:18
Official
Dear Karen Viljoen,

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD
MBD
MBD's reply13 Jan 2024, 11:51
Official
Dear  Karen Viljoen,

With reference to your query logged on 14 November 2023 at 10:18am.In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

The matter has been addressed and resolved amicably.

Kind Regards 
Complaints Officer 
MBD