AM
Anastasia M

1 reviews | Active since Feb 2021

31 Jan 2025, 11:44

HARASSMENT BY MBD ATTORNEYS

HARASSMENT AND TERRIBLE CUSTOMER SERVICE. A lady called Rebecca called yesterday( Bare in mind I am harassed daily by this awful company, why ABSA uses them dont ask me ) to enquire about bond payment. I stated that I can NOT pay more then the required amount. She starts getting aggressive questioning me about my job in which I stated I am unemployed and my kids support me, she then proceeds to ask me so how do I run my life and daily expenses in an extremely aggressive way. I slammed the phone down after asking her what the f***K does that have to do with her. HOW DARE you train your staff to become rude and interrogative this way. You staff are untrained, uneducated and damn rude. I will no longer entertain any calls from your company. This is pure harassment to be called EVERYDAY to remind me of the same thing even when I pay my bond on time each month. OH! and the most HILARIOUS of all. When you try to call them no one ever answers PATHETIC

0
Replies (1)
MBD
MBD's reply31 Jan 2025, 12:14
Official
Dear Anastasia Marantidis.

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer MBD