MH
Marc H

1 reviews | Active since Jun 2013

02 Oct 2019, 17:06

Harassment by MBD

This company phones me relentlessly every day more than once. They have my number but are actually looking for someone else who is obviously in default. I have now tried blocking their numbers but in the last week alone they have called from 14 different numbers! I am getting SMSes, calls at all times, even on weekends and no matter what I say they keep calling. I have emailed them 3 times, I even spoke to Faith at customer service who assured me they has now removed my number. Well that was at 3 pm and they have called me twice since! This is harrassment and I am now going to lay a charge with SAPS and going to speak to my lawyer about claiming damages from them. They wont leave me alone. Its a disgrace and whoever heads up that company should be thrown in jail!!!!

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Replies (2)
MBD
MBD's reply03 Oct 2019, 09:13
Official
Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.  Kind regards COMPLAINTS OFFICER  MBD Credit Solutions (Pty) Ltd.  
MBD
MBD's reply18 Oct 2019, 13:52
Official
Dear Sir/Madam

With reference to your query logged on the 02 October 2019.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.  Kind regardsCOMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.