VG
Vanessa G

1 reviews | Active since Aug 2017

05 Dec 2017, 16:06

Harassment by call centre

I was nominated by a "family" member as a back up number to service providers. This person left the country more than 4 years ago, while leaving behind alots of debt. I have not had contact with this person in as many years and I have alerted MBD to that and have requested (numerous times via their call centre) that they remove my name as a contact on this person's profile. I am still getting sms from them about 'paying' the outstanding amounts.

0
Replies (2)
MBD
MBD's reply06 Dec 2017, 09:08
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MBD Legal Collections (Pty) Ltd

MBD
MBD's reply21 Dec 2017, 09:27
Official

Dear Sir/Madam

With reference to your query logged on the 05 December 2017.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

Kind regards

COMPLAINTS OFFICER

MBD Legal Collections (Pty) Ltd