Harassment and Unprofessional Conduct by MBD

I am absolutely appalled by the continuous harassment I am receiving from MBD over a supposed Vodacom account—an account that does not exist. Your team calls me daily, expecting me to provide personal details to "confirm my identity," yet no one has sent me any form of statement or proof to substantiate the claim.

I have repeatedly requested that a supervisor contact me to address this issue, but my requests have been blatantly ignored. This lack of accountability and professional conduct is unacceptable.

To be clear:

Vodacom themselves cannot find any record of this so-called account on my profile. I have engaged with their legal team and retail stores, and they have confirmed there is no contract in my name. Yet, MBD persists in harassing me without providing any proof of the alleged debt. This is not only ********* but a gross violation of consumer rights.

I am disgusted by the treatment I have received and demand an immediate cessation of all contact until you can provide verifiable documentation proving the existence of this account. If this continues, I will escalate the matter to relevant regulatory authorities, including the National Credit Regulator and the Consumer Protection Ombudsman.

Regards,