MP
Melissa P

1 reviews | Active since Aug 2016

08 Jun 2017, 13:37

Harassment and tubing customer service

<p>I have been receiving unnecessary calls and SMS which I have sent through the settlement whereby you refuse to acknowledge receipt of this document! </p> <p> </p> <p>Your managers hang up on the clients as they have a brain of a peanut and can't understand what the situation is!!</p> <p> </p> <p>Absolute ******* and bad experience after being a loyal client for 4 years!!</p> <p> </p> <p> </p>

0
Replies (3)
MBD
MBD's reply08 Jun 2017, 14:19
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC

MP
Melissa P's update08 Jun 2017, 21:40
Reviewer Update

Thank you and I am looking forward to this! Since my hello Peter I have again received another SMS for payment!!

MBD
MBD's reply26 Jun 2017, 13:10
Official

Dear Sir/Madam

With reference to your query logged on the 08 June 2017.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC