BM
Ben M

1 reviews | Active since Jul 2020

21 May 2024, 08:14

Harassment and Rude Consultants

I would like to voice my frustration with this company, they will call you from 7am to 6pm daily just to remind you of a payment that is due month end or to DEMAND a debit order put in place. Arrangements were made and been kept but they still insisting to call you to remind you. If you ask them why they calling you their response is that there is a balance owning, NOW for heaven sake, that is why there is an arrangement in place. This is harassment and I will take it even further if it don't stop. Second complaint: the consultant don't know her name she didn't allow me to speak that phoned me this morning was rude and she didn't know her facts, demanding payment on behalf of FinChoice and threating me with legal action. She clearly didn't know the debt was bought by her employer. I am blocking and ignoring all their calls from now and will stop paying unless these calls and ridiculous demands are stopped.

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Replies (1)
MBD
MBD's reply21 May 2024, 09:17
Official
Dear Ben Mulller

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD