BH
Brandon H
1 reviews | Active since Mar 2009
30 Aug 2018, 15:19
Harassment and pathetic work ethic.
I would like to know whom contacted me from your offices at roughly 15h00 on the 30th of August 2018
Furthermore, I expect a call from your most senior management to discuss my complaint I have with MBD and also its staff.
Helpful (0)
Replies (4)0
Replies (4)MBD's replyOfficial
31 Aug 2018, 08:49Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regards
COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
MBD's reply31 Aug 2018, 08:49
Official
Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regards
COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
BH
Brandon H's updateReviewer Update
31 Aug 2018, 19:1219h03 - 21st Aug 2018.
Mr. Nathaniel Naidoo now calls me at this time of the evening. I have to badger and push to get some form of understanding from him to the point where he finally tries to "find" a supervisor or manager ln duty.
Oddly enough, everytime I have to deal with MBD, its always a case of no manager or supervisor being available?
It sounds like a club in the background with the music playing.
I explain three times that I do not have money coming into my account, I am unable to make the payment at current and have all the information and evidence to prove as such.
He then states that I am essentially actively not making the payment out of choice.
How can you people run such a business and use such tactics like this? Oddly enough, its only MBD that uses these remarks?
Is this legal or fair? My other creditors accept the documentation and assist me whereas MBD seem to insult my intelligence and make me feel harassed and insulted.
To date, no concerted effort from MBD to deal with this situation but getting yet another person to call me.
I am considering driving to their offices on Monday and making a scene until Guy Harradine makes time available to see me.
I refuse to be treated like this as a client and a citizen of South Africa.
BH
Brandon H's update31 Aug 2018, 19:12
Reviewer Update
19h03 - 21st Aug 2018.
Mr. Nathaniel Naidoo now calls me at this time of the evening. I have to badger and push to get some form of understanding from him to the point where he finally tries to "find" a supervisor or manager ln duty.
Oddly enough, everytime I have to deal with MBD, its always a case of no manager or supervisor being available?
It sounds like a club in the background with the music playing.
I explain three times that I do not have money coming into my account, I am unable to make the payment at current and have all the information and evidence to prove as such.
He then states that I am essentially actively not making the payment out of choice.
How can you people run such a business and use such tactics like this? Oddly enough, its only MBD that uses these remarks?
Is this legal or fair? My other creditors accept the documentation and assist me whereas MBD seem to insult my intelligence and make me feel harassed and insulted.
To date, no concerted effort from MBD to deal with this situation but getting yet another person to call me.
I am considering driving to their offices on Monday and making a scene until Guy Harradine makes time available to see me.
I refuse to be treated like this as a client and a citizen of South Africa.
BH
Brandon H's updateReviewer Update
31 Aug 2018, 19:18added to social media now.
https://twitter.com/Brandon ********** 8/status/ ********** ********** 41536?s=19
BH
Brandon H's update31 Aug 2018, 19:18
Reviewer Update
added to social media now.
https://twitter.com/Brandon ********** 8/status/ ********** ********** 41536?s=19
BH
Brandon H's updateReviewer Update
03 Sept 2018, 15:05Update 3rd of September 2018 15h00.
Still no contact from MBD regarding the above.
Fantastic service as always from MBD. World class.
BH
Brandon H's update03 Sept 2018, 15:05
Reviewer Update
Update 3rd of September 2018 15h00.
Still no contact from MBD regarding the above.
Fantastic service as always from MBD. World class.
