DS
Deon S

1 reviews | Active since Dec 2013

05 Dec 2015, 08:12

Harassment and incorrect charges

Continues bombardment of e-mails and calls. Asked for a detailed statement a 100 times with no joy. Call centre agents with bad attitudes give me incorrect information. My statement escalates after payments instead of decreasing. No help from anybody and suspicious charges suspected, hence the reluctance to send me detailed statements.

0
Replies (1)
MBD
MBD's reply07 Dec 2015, 09:30
Official
Hello deon7501,

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA INC