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Evan Jansen van vuuren

1 reviews | Active since Jan 2021

22 Jun 2023, 15:15

Harassment and ***********.

Harassment is a understatement........ This is the worst *********** company, that i have ever dealt with in years. I keep on telling the agents, that keeps on phoning me everyday, (not the same person each time), the same story each day, Im an sequestrated and will not change any time soon.... the documents has been sent them more than once, my Attorneys phoned them, and these damb *********** people keeps on phoning... how stupid can it get?????? Yet the person will tell you over the phone the notes is on the system.............huh hallo people wake up!!!!!!!!!! If i told you today there will not be a payment plan, how will there be one tomorrow???????? if you are sequestered??????

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Replies (2)
MBD
MBD's reply22 Jun 2023, 15:32
Official
Dear Mr Jansen van Vuuren

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD

Best regards,

MBD
MBD's reply06 Jul 2023, 14:11
Official
Dear Mr Jansen van Vuuren

With reference to your query logged on the 22 June 2023.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
The matter has been addressed and resolved amicably. Kind regardsCOMPLAINTS OFFICER
MBD

Best regards,