nN
ndiedericks N

1 reviews | Active since Mar 2016

09 Jun 2016, 19:12

Harassment afterone account was settled and arrangement was made on the last outstanding account

<p>MBD Attorneys, where do I begin with you? I have two accounts with you (Capitec and Direct Axis) I went and settled the Capitec Account in one payment of R4500. I then arranged for the Direct Axis to be paid of monthly on a instalment of R1000. The instalment is moe than the original instalment on the pesonal loan from Diect Axis. WHY are you sending me a sms ADVISING me to make a R100 payment before the weekend (11-12 June) when I have a arangement with you of R1000 every end of the month? This is after I settled my one account (Capitec) in full with you within 2 days of contacting you. You cannot end me sms's advising me to make ayment before a weekend this is not part of the arrangement, some of us only get paid at the end of the month, where must I get the money to make payment before the weekend? This is unexceptable!</p>

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Replies (4)
MBD
MBD's reply10 Jun 2016, 09:22
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC

MBD
MBD's reply21 Jun 2016, 11:11
Official

Dear Sir/Madam

With reference to your query logged on the 09 June 2016.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

The matter has been addressed and resolved amicably.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA

nN
ndiedericks N's update22 Jun 2016, 12:09
Reviewer Update

Good Day,

I was contacted and it was confirmed that MBD Attorneys Inc would stick by my original arrangement. Thank you so much for taking the time and effort to attend to my complaint.

Kind Regards

MBD
MBD's reply15 Sept 2016, 10:23
Official

Dear Nico

With reference to your query logged on the 9 June 2016

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

The matter has been addressed and resolved amicably.

Kind regards

COMPLAINTS OFFICER

MBD LEGAL COLLECTION (Pty) Ltd