DK
Des K
1 reviews | Active since Nov 2015
17 Jun 2024, 12:09
Harassment
I understand and I can appreciate staff making calls to clients from the company call centre. One call a week or even a month should suffice if the client has a good track record. However having your call centre call me literally every day anywhere from 7.30am and on a public holiday is not called good service it’s called harassment. Sort out your call centre staff and system to offer clients a non invasive service. Not a difficult point to introduce as I’m sure clients will be far more receptive rather than being rude
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Replies (1)MBD's replyOfficial
18 Jun 2024, 08:21Dear Des Kiely
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MBD's reply18 Jun 2024, 08:21
Official
Dear Des Kiely
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
