PM
Phumla M
1 reviews | Active since May 2018
28 Feb 2022, 10:48
Harassment
MBD doesn’t give feedback to the companies they work for, my mom paid & closed her Jet account last year, & every week they call her & harass her..this other day a lady was so rude & asked her why would a grown up person like herself even have an account imagine!!I was so angry, I accompanied her to Jet, because it was getting out of hand, my mom is a 77 year old pensioner who gets harassed by these people, even though she emailed, sms’ed her proof of payment numerous times to this company & they still call her.
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Replies (2)
MBD's replyOfficial
28 Feb 2022, 11:23Dear Ms Mbuyane
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MBD's reply28 Feb 2022, 11:23
Official
Dear Ms Mbuyane
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MBD's replyOfficial
01 Mar 2022, 11:10Dear Ms Mbuyane
Kindly be advised that the matter has been referred to our client for investigation and further instruction. We will revert to you on receipt of feedback.
Kind Regard,
Complaints Officer
MBD
Kindly be advised that the matter has been referred to our client for investigation and further instruction. We will revert to you on receipt of feedback.
Kind Regard,
Complaints Officer
MBD
MBD's reply01 Mar 2022, 11:10
Official
Dear Ms Mbuyane
Kindly be advised that the matter has been referred to our client for investigation and further instruction. We will revert to you on receipt of feedback.
Kind Regard,
Complaints Officer
MBD
Kindly be advised that the matter has been referred to our client for investigation and further instruction. We will revert to you on receipt of feedback.
Kind Regard,
Complaints Officer
MBD