CF
Christine F

1 reviews | Active since Jul 2011

18 Jun 2019, 09:30

Harassment

We are continually harassed to pay an amount to Telkom. We have sen them proof that the account has a zero balance, but they keep harassing us, with the agent literally shouting at me. This account is not even in my name. Any further conduct like this and I will report them to the Council for Debt Collectors. This is an infringement of my rights.

0
Replies (2)
MBD
MBD's reply18 Jun 2019, 11:03
Official
Dear Sir/Madam
 We confirm having addressed you privately via the contact details provided requesting your reference or identity number in order to investigate this matter.
 MBD Credit Solutions (Pty) Ltd. 

Best regards,

MBD
MBD's reply21 Jun 2019, 11:20
Official
Dear Sir/Madam
 With reference to your query logged on the 18 June 2019.
 In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.  Kind regards COMPLAINTS OFFICER 
 MBD Credit Solutions (Pty) Ltd. 

Best regards,