1 reviews | Active since Mar 2017

14 Mar 2017, 15:44

Harassment

<p>I have been contacted since Aug 2016 by these people for a Cheque account with Standard bank that was paid up in full 2 years ago. They keep smsing me and when you call you are given an email address to send the proof of payment to. This has been emailed to them. When u call to cofirm if it has been received. NO SORRY CAN YOU PLEASE EMAIL IT AGAIN. This has been happening now like 20 times. What will it take for this company to wake up and get their paperwork sorted and stop harrassing people who dont owe them a cent. It is past sickening that they never receive the documentation. no feedback is received. This is ridiculous for an account that has been fully settled</p>

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Replies (2)
MBD
MBD's reply17 Mar 2017, 15:30
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MBD Legal Collections (Pty) Ltd

MBD
MBD's reply24 Mar 2017, 16:06
Official

Dear Sir/Madam

With reference to your query logged on the 14 March 2017.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

The matter has been addressed and resolved amicably.

Kind regards

COMPLAINTS OFFICER

MBD Legal Collections (Pty) Ltd