yM
yaseen M

1 reviews | Active since May 2012

29 Dec 2016, 16:39

Harassment

<p>I've told there call centre agents numerous times I dont have any MTN accounts but they continue to sms me demanding payment and etc .</p>

0
Replies (2)
MBD
MBD's reply30 Dec 2016, 09:37
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC

yM
yaseen M's update30 Dec 2016, 11:34
Reviewer Update

I've sent a police stamped document confirming I dont have any MTN account to your office to the email address on your website .

You people clearly have the wrong person !which I've said 1000 times already.

Over the past year I have received numerous text messages and calls from yourselves advising me that I must pay all sorts of different accounts MTN;EDCON;RCS and etc

I do not have any accounts with all the companies you claim I have !

With immediate effect you should clear up this discrepancy and stop messaging or calling me .

I've spoken to numerous call centre agents but none understand what I tell them and the info seems to go down a black hole .What kind of a circus are youll running that a simple request from me to your agents cant be understood ,youll will just blindly continue to message and call me expecting a different answer .