VVDB
Vanessa Van Der Biggelaar

1 reviews | Active since Jan 2011

01 May 2024, 07:46

Harassment!!

While I understand that your staff are just doing their jobs I’m not available before 8am in the morning, calling me at 7am is harassment. I am now employed and paying my debts end of the month from now on, I do not want to receive calls every single day!!! I’m working and I don’t have time to sit on these calls daily especially as I am making payments every month now. Any accounts I have through MBD are being paid, pls rather call me if you haven’t received payments after month end.

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Replies (1)
MBD
MBD's reply02 May 2024, 08:24
Official
Dear Vanessa V

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD