1 reviews | Active since Jun 2020
Harassment
Hello,
MBD Credit Solutions has been dealing with collection of my Woolworths Credit, which was hand over to MBD by Woolworths. I have paid this credit card in full in October 2018. Brooks Luyt contact me in 2019, informing me, that I still owe Woolworths an outstanding amount of about R800, which I didn't accept. I contacted MBD, and the consultant informed me, that my credit card has been paid up in full, and the account is closed. The consultant said to me, that she will request a paid up letter from Woolworths which I have not received as yet. I have several emails to MBD requesting a paid up letter- but however I have never received any response from MBD. MBD has recently been contacting me telephonically, and through SMS during this month of June, asking me to make payment for an outstanding amount of about R900. In 2018 MBD and I agreed to debit my account over 3 months to settle my credit card account. The last debit order was done in October 2018 by MBD. Unfortunately, I dont have a settlement letter- but however the MBD consultant has agreed that my Credit card was paid in full, and I shouldn't be contacted by any company for further payments. I do have detail information through email correspondence to MBD, and Brooks Luyts.
Please could you help me.
Many Thanks
