BM
Ben M

1 reviews | Active since Jul 2020

30 Nov 2023, 11:01

Harassment

I would like to voice my frustration with this company, they will call you from 7am to 6pm daily just to remind you of a payment that is due month end. Arrangements were made and been kept but they still insisting to call you to remind you. If you ask them why they calling you their response is that there is a balance owning, NOW for heaven sake, that is why there is an arrangement in place. This is harassment and I will take it even further if it don't stop.

0
Replies (2)
MBD
MBD's reply30 Nov 2023, 16:03
Official
Dear Ben Muller

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD
MBD
MBD's reply12 Jan 2024, 16:24
Official
Dear Ben Muller,

With reference to your query logged on 30 November 2023 at 4:03pm.In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

The matter has been addressed and resolved amicably.

Kind Regards 
Complaints Officer 
MBD