1 reviews | Active since Oct 2014
Harassing Phone Calls with incorrect information
I have a complaint regarding your rude and uninformed staff. I have now received 5 missed calls on my phone and one answered call where i spoke to a gentleman wanting to know why i did not make payment in May.As you can see from my email sent 24 May 2015 - i have made payment as always and proof of payment always sent to Gabriel and Ntabaleng.<br> <br> I have not dishonoured my payment arrangement yet i am harassed with calls like this every month. I will NOT be treated like a consume who is not honouring her payments as i have always ensure your payments are made and proof of payment is sent on time to avoid receiving calls of this nature.<br> <br> I understand the job of debt collection is difficult, however people who are making their payments on time should not be treated like they are not. I will not answer another call or deal with another consultant as i have said many time before. I would like this request to be taken seriously unless i default on payment.<br> <br> We all have jobs to do and i am sure you would not appreciate rude calls like calls like this early in the morning and dealing with a company that does not consolidate their info BEFORE speaking to the person
Dear Ashalia
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA INC
Dear Ashalia
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA INC
