RG
Ravi G

1 reviews | Active since Nov 2013

06 Feb 2024, 09:48

Harassing from MBD.

I am so sick and tired or receiving their harassing phone calls on almost a daily basis. When asked to confirm my date of birth, I say no and try to explain why. Before I can even get through sentence, they end the call. MDB should be barred from practicing as debt collectors as they have no etiquette what so ever. Even after sending them all the affidavits and evidence, I still get the calls. I am yet to receive a reference number for the numerous emails that have been sent to ***. Clearly unprofessional and have no clue on how to communicate with clients. I would sincerely like to hear from MBD management, as this is clearly going to go to court and it will not look to good for this organisation, as they will have to provide a recording of their calls with me and I have the email communication trail to them. Love to hear from you.

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Replies (2)
MBD
MBD's reply06 Feb 2024, 10:17
Official
Dear Ravi Govender

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD

Best regards,

MBD
MBD's reply06 Mar 2024, 13:32
Official
Dear Ravi Govender

With reference to your query logged on the 06 February 2024.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

The matter has been addressed and resolved amicably. Kind regardsCOMPLAINTS OFFICER
MBD

Best regards,