IO
Ivan O

1 reviews | Active since Apr 2012

09 May 2019, 16:01

Harassed by people claiming to be from MBD

I am being constantly harassed via telephone and sms by people claiming to be from MBD regarding a supposed MTN account; I have sent numerous emails requesting additional information (original invoice , proof and date of default, original contract etc); my emails date back to 2016, to date this information has not been sent to me.

The only MTN account I have ever had was in 2008, to the best of my knowledge this account was paid in full and closed. The National Credit Amendment Act, published 13 March 2015, prohibits the sale and collection of Prescribed Debt.

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Replies (2)
MBD
MBD's reply10 May 2019, 08:31
Official
Dear Sir/Madam
 We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. 
Kind regards COMPLAINTS OFFICER 
 MUNNIK BASSON DAGAMA INC 
MBD
MBD's reply15 May 2019, 13:38
Official
Dear Sir/Madam
 With reference to your query logged on the 10 May 2019.
 In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.   Kind regards COMPLAINTS OFFICER MUNNIK BASSON DAGAMA INC