PP
Private P

1 reviews | Active since Feb 2024

15 Feb 2024, 09:49

Harassed by MBD for a CLOSED ABSA ACCOUNT!!!!!!

MBD staff is harassing me for an account that I closed in 2022 with ABSA. I have written letters from ABSA, that I have emailed to MBD over the past 2 years, over and over again. Yet again, Mr Mtshali on *** or cell no *** keeps calling me to threaten me and harass me, insisting that I have to pay the account, or he / they will take legal action. Can they not read or look at the letters from ABSA??? What must I do?? Get another lawyer to advise this lawfirm?

0
Replies (6)
MBD
MBD's reply15 Feb 2024, 10:23
Official
Dear Sir/Madam

We acknowledge your query raised kindly furnish us with additional information in order for us to establish how to best assist you. 

Kind Regards, 
Complaints Officer 
MBD
PP
Private P's update15 Feb 2024, 15:23
Reviewer Update
I have been contacted by Zukiswa Mhlobo at MBD at 10h22 on 15 Febr 2024, being advised that he/she will investigate the matter.
Unfortunately not happening. on 15 Febr 2024 at 14h46 I was again called. This time by THOBEKA NTUTU from ***!!!!!

PP
Private P's update15 Feb 2024, 15:25
Reviewer Update
HOW MANY TIMES MUST I SEND MY ABSA PAID UP LETTER TO MBD BEFORE SOMEONE ACTUALLY LOOKS AT IT!!!!


MBD
MBD's reply15 Feb 2024, 16:05
Official
Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD
PP
Private P's update15 Feb 2024, 16:14
Reviewer Update
I EMAILED BY PAID UP LETTER TO:

info@mbdinc,co,za at 15h38 (this is the address MBD list on their website)
*** at 1****

I hope and trust someone will read these emails and look at my PAID UP LETTER!!

This account has been closed in 2022 already.
MBD
MBD's reply16 Feb 2024, 10:20
Official
Good day

Kindly be advised that we have received a paid up letter from you, and we have referred the matter to our client to confirm .

We will revert to you shortly.

Kind Regards 
Complaints Officer 
MBD