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Dru D

1 reviews | Active since May 2019

13 May 2019, 08:52

Harassed and threatened by MBD

I am being constantly harassed by MBD! Eventough i have i have informed them that i am not allowed to receive private calls at work, without fail they will call almost daily! In 1 day i had 9 calls to my cell and 3 at work. I have requested certain information yet all i receive are letters of demand and threatening sms's and that too is on a daily basis! The call center staff are rude and unhelpful I've even had the phone put down on me! If the harassment continues i will be reporting MBD!

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Replies (2)
MBD
MBD's reply13 May 2019, 11:21
Official
 Dear  Dru Dunienville, May 13,2019 We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.  Kind regards COMPLAINTS OFFICER MBD CREDIT SOLUTIONS (pty) Ltd
MBD
MBD's reply15 May 2019, 13:27
Official
Dear Sir/Madam
 With reference to your query logged on the 13 May 2019.
 In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.  
Kind regards COMPLAINTS OFFICER 
 MBD Credit Solutions (Pty) Ltd.