AP
Alicia P

1 reviews | Active since Jul 2017

01 Sept 2022, 13:06

Harass after payment and on work phone!!!

I am getting fed up with you people harassing me every day for at least 4 times. You phone me on my work phone after I asked you not too as my boss is very furious about personal calls as well as I am not permanent. What do you not understand ? I never gave you my work number or even gave you permission to phone me on mywork phone? I have a cellphone - but you never call me there ? REMOVE MY WORK NUMBER IMMEDIATELY.

Secondly, Why are you phoning me every day ?

I made a payment of R 1000 end of August and have a payment arrangement for R 500 for the next two months. but yet, you still phone me.

After I spoke to a lady named Zuki yesterday she confirmed my work number is cancelled and payment arrangement in tact. I yet received two more calls the next day on my work phone. My boss answered the phone.......... I have laid a complaint at the council of debt collectors and NCR as I do not know what to do with you people You make me very angry so that I want to cry and put me in a embarrising situation at my work which is not accepted.

0
Replies (2)
MBD
MBD's reply01 Sept 2022, 15:27
Official
Dear Ms Pienaar

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD
AP
Alicia P's update17 Sept 2022, 08:56
Reviewer Update
Yes Thank you for the professional manner it was handled.

Enjoy your day