cS
cheslyn S

1 reviews | Active since Dec 2015

30 Jul 2019, 07:26

Had it

Arrogant! I'm sick of this organization if it was one, how does it literally take you 3 weeks including weekends to allocate a payment!!!!!

If I am going to get a generic response then I'm escalating higher that this!

Fix your ****ty processes!

You dont deserve any stars

0
Replies (3)
MBD
MBD's reply05 Aug 2019, 10:38
Official
Dear Sir/Madam
 With reference to your query logged on the 30 July 2019.
 In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.  Kind regards COMPLAINTS OFFICER  MBD Credit Solutions (Pty) Ltd. 
cS
cheslyn S's update05 Aug 2019, 14:59
Reviewer Update
Howtheh
cS
cheslyn S's update05 Aug 2019, 15:03
Reviewer Update
How do you reply to via HP and not make any contact with me? When will your customer service seriously or are you still on training?

Appreciate the arrogance but atleast have the courage to back it up!

A simple paid up letter which I'm sure there's a generated template for that only requires for my name to be update.

Does this process take more than a month?