JR
Jaco R

1 reviews | Active since Sept 2014

23 Nov 2018, 10:43

Gross Misconduct by MBD Attorneys

I took a new contract with MTN a few months back, since then I have constantly been receiving sms' from MBD Attorneys regarding my Outstanding MTN Account. I have spoken to 2 Agents, and sent emails to rectify this. I am not the Previous account holder, I am a new Customer who was given this number by MTN. Please stop Spamming me! I literally get an SMS every 30 minutes threatening legal action! Yesterday they came through every 30 minutes, including the entire night! Today I am getting them every 5 Minutes! Come on! This is absolutely ridiculous! I am running out of patience!

0
Replies (2)
MBD
MBD's reply23 Nov 2018, 14:32
Official
Dear Sir/Madam
 We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.  Kind regards COMPLAINTS OFFICER MUNNIK BASSON DAGAMA INC 
MBD
MBD's reply06 Dec 2018, 08:49
Official
Dear Sir/Madam
 With reference to your query logged on the 23 November 2018.
 In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.   Kind regards COMPLAINTS OFFICER 
 MUNNIK BASSON DAGAMA INC