bF
barney F

1 reviews | Active since Jul 2016

18 Dec 2017, 12:05

Given the run around

Good Day To Whom it may concern (If you are really concerned )

Regarding the matter Below as seen as urgent

After sending you numerous e-mails to have my account updated and having failed to do so i think it is my right to bring into light that you are the worst company to do business with .

Sending me from one Call centre (I should charge you for the phone calls) to the other and after three months with no resolution , you kindly forward me the same paid up letter that you send me three months ago. Asking you to do a Bureau (Credit) update as according Foshini this account has been sold to YOU(SO IT BELONGS TO YOU) ....nothing was done .

You are placing me in a difficult spot:

MR Nkosinathi Mtshali(Matter is being attended to) .

My Question is: HOW LONG MUST I WAIT FOR THIS ACCOUNT TO BE CLOSED AND MARKET AS SETTLED JUST BECAUSE I WAS UNDER DEBT REVIEW AND IS PROTECTED AGAINST PEOPLE LIKE YOU(LAZY) WHO CONSTANTLY DO NOT DO YOUR WORK AND MAKE THINGS SLIDE JUST TO GIVE ME A FURTHER BAD CREDIT NAME.

THIS NEEDS TO STOP.......

PLEASE GET IN CONTACT WITH ME TO HAVE THIS MATTER RESOLVED .

AS THIS HAS BEEN GOING ON FOR OVER 3(THREE) MONTHS .

0
Replies (3)
MBD
MBD's reply18 Dec 2017, 15:28
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MBD Legal Collections (Pty) Ltd

MBD
MBD's reply18 Dec 2017, 15:29
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MBD Legal Collections (Pty) Ltd

MBD
MBD's reply21 Dec 2017, 10:47
Official

Dear Sir/Madam

With reference to your query logged on the 18-Dec-2017.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

Kind regards

COMPLAINTS OFFICER

MBD Legal Collections (Pty) Ltd