DB
Dimakatso B

1 reviews | Active since Jun 2020

16 Sept 2021, 14:06

GETTING A SETTLEMENT LETTER IS LIKE PULLING OUT WISDOM TEETH

I have settled an account in March that I was pestered to pay . I have been calling every month since then to get my settlement letter and every time I am being told it will be sent. I am still waiting. And getting more and more frustrated by the day. No supervisors or manager to speak to as well. Pathetic service

0
Replies (1)
MBD
MBD's reply20 Sept 2021, 10:26
Official
Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regardsCOMPLAINTS OFFICERMBD Credit Solutions (Pty) Ltd.