LH
Lucinda H
1 reviews | Active since Jan 2025
20 Jan 2025, 16:17
Furious
I have been contacting MBD since last week everyday for a settlement letter, to date nothing. This is a matter of urgency as I NEED AND WANT to settle this account. I need this resolved. Being sent from pillar to post getting different storries! This is annoying now
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MBD's replyOfficial
21 Jan 2025, 09:33Dear Lucinda Hein
We acknowledge receipt of your query raised. Please be advised that the matter has been addressed and a settlement letter emailed to you yesterday.
In accordance with legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
The matter has been addressed and resolved amicably.
Kind Regard,
Complaints Officer MBD
We acknowledge receipt of your query raised. Please be advised that the matter has been addressed and a settlement letter emailed to you yesterday.
In accordance with legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
The matter has been addressed and resolved amicably.
Kind Regard,
Complaints Officer MBD
MBD's reply21 Jan 2025, 09:33
Official
Dear Lucinda Hein
We acknowledge receipt of your query raised. Please be advised that the matter has been addressed and a settlement letter emailed to you yesterday.
In accordance with legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
The matter has been addressed and resolved amicably.
Kind Regard,
Complaints Officer MBD
We acknowledge receipt of your query raised. Please be advised that the matter has been addressed and a settlement letter emailed to you yesterday.
In accordance with legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
The matter has been addressed and resolved amicably.
Kind Regard,
Complaints Officer MBD