JS
Jaco S

1 reviews | Active since Sept 2019

16 Apr 2024, 07:29

Fubar MBD

Totally useless persons working there. Keep on calling me to speak to someone else, this person put my number as contact details. I have had this number for more than 20 years, and never had a Markham account, yet they phone me every week about an outstanding amount. Having tried numerous times to get them to remove the number from their database, I have decided to, in future, just put the phone under my car's bonnet and blow the horn for a few seconds

0
Replies (3)
MBD
MBD's reply16 Apr 2024, 08:10
Official
Dear Jaco S

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD

Best regards,

MBD
MBD's reply17 Apr 2024, 08:35
Official
Dear Jaco S

With reference to your query logged on the 16 April 2024.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

The matter has been addressed and resolved amicably. Kind regardsCOMPLAINTS OFFICER
MBD

Best regards,

JS
Jaco S's update17 Apr 2024, 08:46
Reviewer Update
I have to congratulate MBD, their complaints officer contacted me directly and promised that my number will be removed from the system.