JB
John B
1 reviews | Active since Jul 2020
13 Jul 2020, 08:38
FRUSTRATION
For several years now I have been harassed by this collection agency. They have been trying to collect from someone that is not me and they have the wrong number. I have courteously tried explaining that they have the wrong person and wrong number, I have sent e-mails and I have blocked their numbers via Truecaller. However, they have now resorted to sending me SMS - still trying to collect from the wrong person. I wonder if reporting them to the Law Society would resolve this frustration.
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Replies (2)
MBD's replyOfficial
13 Jul 2020, 14:23Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regardsCOMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regardsCOMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
MBD's reply13 Jul 2020, 14:23
Official
Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regardsCOMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regardsCOMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
JB
John B's updateReviewer Update
14 Jul 2020, 08:42To the MBD Complaints Officer, it would be a simple courtesy to whoever receives the e-mail complaints at either *** or *** as specified in the barrage of documents and sms', to simply acknowledge receipt of the matter brought to their attention and then provide tangible feedback as opposed to us normal folk, having to have to resort to social media platforms to get some sort of action!
JB
John B's update14 Jul 2020, 08:42
Reviewer Update
To the MBD Complaints Officer, it would be a simple courtesy to whoever receives the e-mail complaints at either *** or *** as specified in the barrage of documents and sms', to simply acknowledge receipt of the matter brought to their attention and then provide tangible feedback as opposed to us normal folk, having to have to resort to social media platforms to get some sort of action!