sS
safarrie S

1 reviews | Active since Oct 2016

07 Oct 2016, 20:14

Frustrating,*********** lack of service

<p>I paid off my Standard Bank personal loan administered through MBD attorneys on 28 July 2016. I asked for confirmation of this and that it be communicated to Standard Bank and the ITC. Never received a confirmation or response. I am now applying for vehicle finance and have been turned down because my loan is apparently three months in arrears.</p>

0
Replies (2)
MBD
MBD's reply08 Oct 2016, 10:34
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC

MBD
MBD's reply19 Oct 2016, 14:49
Official

Dear Sir/Madam

With reference to your query logged on the 07 October 2016.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

The matter has been addressed and resolved amicably.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC