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Maggie L

1 reviews | Active since Nov 2023

13 Nov 2023, 11:26

Frustrated customer 😡

Hi, same thing happened with MBD as with Capital Data they forcing to pay accounts that doesn't even have your details on their systems when you go into the stores. They even told me to go and borrow money to pay the accounts. I really need them to stop this madness as it is really frustrating.

0
Replies (2)
MBD
MBD's reply13 Nov 2023, 13:11
Official
Dear Maggie Lewis,

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD
MBD
MBD's reply13 Jan 2024, 11:54
Official
Dear Maggie Lewis,

With reference to your query logged on 13 November 2023 at 1:11pm.In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

The matter has been addressed and resolved amicably.

Kind Regards 
Complaints Officer 
MBD