GB
Gary B
1 reviews | Active since Apr 2019
25 Apr 2019, 09:59
Frustrated
Been trying to get a statement on my account for over a year - no response at all - do not answer phone calls or return emails - what a bunch of inefficient parasites.
Helpful (0)
Replies (4)0
Replies (4)
MBD's replyOfficial
25 Apr 2019, 10:17Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
Best regards,
MBD's reply25 Apr 2019, 10:17
Official
Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
Best regards,
GB
Gary B's updateReviewer Update
25 Apr 2019, 10:21Thank you - why am I forced into venting my frustration on this platform just for the sake of being heard - surely answering the phone or responding to my email would have been easier.
I look forward to your response.
Gary Botha.
GB
Gary B's update25 Apr 2019, 10:21
Reviewer Update
Thank you - why am I forced into venting my frustration on this platform just for the sake of being heard - surely answering the phone or responding to my email would have been easier.
I look forward to your response.
Gary Botha.
GB
Gary B's updateReviewer Update
29 Apr 2019, 11:40So four (4) days have passed since my first review, and I did get a response from MBD promising they will look into the matter - surely it does not take this long to provide a client with a statement. The only way forwards is to stop paying because at this point it comes down to theft. PLEASE provide me with a statement of my account.
GB
Gary B's update29 Apr 2019, 11:40
Reviewer Update
So four (4) days have passed since my first review, and I did get a response from MBD promising they will look into the matter - surely it does not take this long to provide a client with a statement. The only way forwards is to stop paying because at this point it comes down to theft. PLEASE provide me with a statement of my account.
MBD's replyOfficial
07 May 2019, 10:28Dear Sir/Madam
With reference to your query logged on the 25 April 2019.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided. Kind regards COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
With reference to your query logged on the 25 April 2019.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided. Kind regards COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
Best regards,
MBD's reply07 May 2019, 10:28
Official
Dear Sir/Madam
With reference to your query logged on the 25 April 2019.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided. Kind regards COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
With reference to your query logged on the 25 April 2019.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided. Kind regards COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
Best regards,