SN
Sithi N

1 reviews | Active since Dec 2010

21 Dec 2015, 13:18

********** Transactions on my account

MBD ran a debit order on my account without my approval. <br> Now they are adding charges to this account as they please because I did not honour the debit order which I did not agree to in the first place. <br> I have spoken to so many people in regards to this matter and I am hearing different stories every time I call. And after the last person I spoke to, I am convinced that MBD is ********ly billing my account without any regulations. I feel that I am being ****med as I was told that the ********** charges cannot be reversed because they are automated.<br> HOW AND WHERE CAN I GET HELP?

0
Replies (1)
MBD
MBD's reply21 Dec 2015, 14:25
Official
Hello Sithi,

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA INC